Answering Consumer Health Questions

Spatz, Michele. Answering Consumer Health Questions. NY: Neal Schuman, 2008. 025.527661 Spatz. isbn 1-55570-632-0

Practical tips and tools for every health reference desk! Patrons seeking medical information are often trying to gain control following an upsetting diagnosis working with them can be rewarding and difficult. In this practical, readable guide, consumer health reference expert Michele Spatz, gives you an understanding of the psychology of those seeking medical information and the skills necessary to respond usefully and appropriately. Spatz outlines the most common inquiries and behaviors of health information searchers and the most useful go-to resources. Sample librarian-patron interactions in every chapter give you useful strategies and scripts. Dozens of templates and forms and tips on everything from setting up the reference desk to encourage confidential inquiries to using body language to signal your availability will help you create a welcoming, empowering atmosphere in your library. Chapters on ethics and potential legal issues guide you through the nitty-gritty of what constitutes practicing medicine without a license, confidentiality requirements, and more. Sections on email, virtual, and telephone reference will help you establish clear guidelines, and creative tips on marketing to healthcare providers will help you forge valuable new partnerships.

The Secrets of Facilitation: The S.M.A.R.T. Guide to Getting Results With Groups

Wilkinson, Michael. The Secrets of Facilitation: The S.M.A.R.T. Guide to Getting Results With Groups. San Francisco: Jossey-Bass, 2004. 658.4036 Wilki isbn0-7879-7578-8

The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in managing, presenting, teaching, planning, selling, and other professional as well as personal situations.

Fundamentals of Collection Development and Management. 2nd Edition

Johnson, Peggy. Fundamentals of Collection Development and Management. 2nd Edition. Chicago: ALA, 2009. 025.21 Johns 2nd Ed. isbn978-0-8389-0972-0

In recent years, books about electronic resources have greatly outnumbered those covering collection development. Fortunately, Johnson has answered this shortcoming. In nine chapters, she covers the entire field of collection development, from its history to collection analysis to marketing. She succinctly discusses ways to organize and staff for selection, how to write collection plans and budgets, how to manage collections, and how to set up cooperative collection plans with other libraries. The book closes with an appendix listing selection aids, a glossary, and an index of names and subjects. Invaluable to library students and beginning librarians, this book also has helpful ideas and information for even seasoned collections librarians.

Virtual Reference Best Practices

Virtual Reference Best Practices : Tailoring Service to Your Library, by M. Kathleen Kern. Chicago : American Library Association, 2009.

From the publisher:

When it comes to virtual reference, one size doesn't fit all. What works in one library won't necessarily work in another. How do you figure out what to do? The recently published Virtual Reference Service Guidelines from the Reference and User Services Association (RUSA), which is reproduced in appendix A, provides the starting point. Kern, a leading virtual reference expert, outlines the tools and decision-making processes that will help you and your library evaluate, tailor, and launch virtual reference services that are a perfect fit for your community and your library.

Moving from general guidelines to making concrete decisions about integrating virtual with traditional reference, Virtual Reference Success

• Provides a handy checklist of issues to consider
• Suggests plans for sustainability of services
• Offers activities and discussion points that support decision making
• Shares proven sample policies and materials currently in use
• Summarizes practical one-page "Research You Can Use"
• Outlines the pros and cons of collaborating in a consortium

Reference librarians, heads of library services, and managers of virtual reference services will welcome this flexible approach with its wealth of exercises and resources to implement immediately. Here's everything you need to reach sound and sustainable decisions about virtual reference services.

Libraries Connect Communities

Libraries Connect Communities : Public Library Funding and Technology Access Study 2007 - 2008, principal investigators, Denise M. Davis, John Carlo Bertot, Charles R. McClure ; editor, Larra Clark. Chicago : American Library Association, 2008.

From the publisher: Libraries Connect Communities: Public Library Funding & Technology Access Study 2006-2007 assesses public access to computers, the Internet and Internet-related services in U.S. public libraries, and the impact of library funding changes on connectivity, technology deployment and sustainability. The study builds on the longest-running and largest study of Internet connectivity in public libraries begun in 1994 by John Carlo Bertot and Charles R. McClure of the Information Institute at Florida State University.

This comprehensive report provides information that can help library directors and library IT staff benchmark and advocate for technology resources in communities across the nation. The data also is of importance for policymakers at local, state and federal levels, manufacturers of information and communication technologies, and the communities served by public libraries.

The study provides data from thousands of rural, suburban and urban libraries in every state; information provided by 43 state library agencies; and feedback from focus groups and site visits in Delaware, Maryland, Nevada and Utah. Additional state data tables are provided online at Public Library Funding & Technology Access Study and Public Libraries & the Internet

The study is funded by the Bill & Melinda Gates Foundation and the American Library Association.

Public Libraries and Internet Service Roles

Public Libraries and Internet Service Roles : Measuring and Maximizing Internet Services, by Charles R. McClure and Paul T. Jaeger, Chicago : American Library Association, 2009.

From the publisher: The Internet is not a one-way street in terms of library service as it challenges any traditional notion of its use for collecting or managing information. The information is constantly changing. It is not a static and reliable source like a book, nor is the content necessarily correct all of the time. In this resource authors Charles McClure and Paul T. Jaeger speak to the ways in which the Internet has had more impact on public libraries than any other technology since the creation of the book. The issues presented are vital to library service, planning, evaluation, research and education—and most significantly how effectively libraries service the general public.

• Learn the importance of measuring and maximizing library service through internet services
• Analyze new and unique Internet-enabled service roles of public libraries—expanding on the Web 2.0 environment
• Gain insight in selecting and creating Internet-enabled service roles

Public Libraries and Internet Service Roles will help ensure that public libraries remain a vibrant marketplace of ideas freely accessible to all members of the library community.

Using Interactive Technologies in Libraries

Using Interactive Technologies in Libraries, edited by Kathlene Hanson and H. Frank Cervone, New York : Neal-Schuman Publishers, c2007

Integrating new technologies into existing library services is the key to meeting user needs. Newest in the renowned series from the Library and Information Technology Association (a division of the American Library Association), this cutting-edge guide provides practical advice, detailed examples, implementation ideas, and helpful forecasts for the future roles of four major interactive technologies.

Librarians will find helpful information on: using Real Simple Syndication (RSS) for providing data based on disciplinary interests and across vendor platforms; developing Wikis as a replacement for static HTML pages to provide greater currency in subject guides — without the need for librarians to develop Web-authoring skills; implementing blog feeds to meet real needs such as library instruction for distance-education students; and employing podcasting as an alternate method for distributing digital media. Use this LITA Guide to incorporate the newest technologies into programs and create a high-technology profile with your library’s customers.

Creating the Customer-Driven Academic Library

Woodward, Jeannette. Creating the Customer-Driven Academic Library. Chicago: ALA, 2008 027.70973 Woodw isbn 978038090768
With more and more scholarly content available online accessible almost anywhere, where does the traditional "brick and mortar" library fit in?
In this book, Jeanette Woodward attacks this and other pressing issues facing today's academic librarians. Her trailblazing strategies center on keeping the customer's point of view in focus at all times to help libraries
-integrate technology to meet today's student and faculty needs
-reevaluate the role and function of library service desks
-implement staffing strategies to match customer expectations
-create new and effective promotional materials
Librarians are now faced with marketing to a generation of students who log on rather than walk in, and this cutting-edge book supplies the tools needed to keep customers coming through the door.

Trustee Trouble: the misadventures of a new library board member - DVD

DVD. Trustee Trouble: the misadventures of a new library board member. Wyoming State Library. 2008. Product of IMLS LSTA grant. 021.82 Trust (DVD) see also www.wyominglibraries.org/trusteetrouble.html
Library Board membership is a great way to give back tothe community and the library. Sometimes that 1st year on the board is tough; there is a lot more to being a library board member than you might think. In this series of episodes, laugh and learn along with DAn, a new library trustee, as he muddles through his 1st year on the library board. Producers suggest viewing an episode with your board and then discussing the questions asked at the end of the segment.

2008 ALA-APA Salary Survey: Librarian - Public and Academic

2008 ALA-APA Salary Survey: Librarian - Public and Academic. Chicago: ALA, 2008 331.2810232 ALA 2008 ed. isbn 978-0-83898457

Mother goose on the loose (book)

Diamant-Cohen, B. (2006). Mother goose on the loose: A handbook and CD-ROM kits with scripts, rhymes, songs, flannel-board patterns, and activities for promoting early childhood development. New York: Neal-Schuman.

In the award-winning Mother Goose on the Loose (MGOL) library program, inspired by Barbara Cass-Beggss work, Diamant-Cohen uses books, songs, instruments, rhymes, and props to promote early literacy, school-readiness, and other skills in children up to age two. This binder-and-CD kit provides overviews of early development and MGOLs benefits, program instructions and scripts in print and audio formats, evaluation tools, songs, rhymes, tips to share with parents, flannel-board patterns, templates, and promotional resources. Clear instructions for the structured program are given, making this an essential resource for MGOL implementation. The well-produced CD, with clear recitations of rhymes and songs by Diamant-Cohen and musician Rahel, will be particularly appreciated by childrens specialists new to programming for young children, whether they use this model or not. While others looking for content to incorporate into their established lapsits will not find this kit as flexible as Jane Marinos Babies in the Library! (Scarecrow, 2003), or as comprehensive as Linda Ernsts lapsit guides (Neal-Schuman), Diamant-Cohens developmentally appropriate ideas for incorporating musical instruments and music concepts, and promoting social and motor skills, can be useful additions to any program for the preschool-and-under set. -- School Library Journal

Reading is funny! (book)

Anderson, D. (2009). Reading is funny! Motivating kids to read with riddles. Chicago, IL: American Library Association.

Because they’re quick and fun to read, riddles can “hook” even reluctant readers and keep them coming back for more. Riddles also improve vocabulary, comprehension, and oral reading; enhance deductive and inductive thinking skills; and promote libraries as places for fun.

Drawing on her work with children in schools and public libraries, Dee Anderson offers easy-to-implement ideas on motivating kids to read with riddles plus a folk tale, scripts for puppet skits, sample PR handouts, reproducible games and patterns, and hundreds of carefully selected riddles, some exclusive to this book. Besides riddles on popular topics like animals, holidays, and sports (arranged alphabetically by subject for easy reference), Reading Is Funny! shares two chapters of riddles about books, libraries, and reading. You’ll learn how to:

encourage children to read more through interactive bulletin boards, puppetry, bookmaking, games, and activity sheets

incorporate riddles into lesson plans, story times, and book-related celebrations

use riddles to promote your library’s services and teach library skills

foster an environment of fun by encouraging children to share riddles with each other

create your own riddles

Twice upon a time (book)

Bomhold, C, & Elder, T.E. (2008). Twice upon a time: A guide to fractured, altered, and retold folk and fairy tales. Westport, CT: Libraries Unlimited.

Create dynamic story or theme units, booktalks, and other activities with this lively, comprehensive guide to more than 300 fractured, altered, and otherwise retold classic folk and fairy tales presented in picture books for K-5 students. Annotations describe each book, explaining how it diverges from the original. Settings and themes are highlighted and extras such as author's notes and glossaries are noted. Organized by original story ("Beauty and the Beast," "Cinderella," and so forth) and then by author, all entries also provide full bibliographic information. Indexes offer access by author, title, illustrator, location, and motif. This thorough and authoritative reference is also useful for collection development and reader's advisory, and researchers and students who are mapping story variations will find it invaluable. Grades K-5. (Book Description)

More family storytimes (book)

Reid, R. (2009). More family storytimes: Twenty-four creative programs for all ages. Chicago, IL: American Library Association.

This title from best-selling author Rob Reid features stories, fingerplays, songs, and movement activities to enhance the time families spend at the library. Brimming with all new material, More Family Storytimes offers practical, creative, and active storytimes programs that will captivate audiences of all ages with program plans at a glance, engaging activities, and relevent themes. More Family Storytimes highlights books and resources that will not only entertain young children but also keep older children and adults interested an involved. (Book Description)

Teens, Technology, and Literacy (book)

Braun, L.W. (2007). Teens, technology, and literacy; Or, why bad grammar isn't always bad. WestPort, CT: Libraries Unlimited.

Braun shows teachers, administrators, and librarians how to incorporate today's technologies into the development of literacy skills. The author backs up the grammar used in IMs and text messaging by explaining how these technologies promote better literacy in the classroom. She takes readers through literacy as it has been defined in the past and how it is being redefined for 21st-century learners. She also provides ideas for hands-on experience for using the new technologies in libraries or classrooms by giving links and examples of technology in action and its relationship to literacy. While the screen captures are blurry, Braun provides the link below the screen to view the actual site. Additional resources and uses for all the new technologies discussed are appended. This book is a must for most collections. (School Library Journal June 2007)

Leadership for Excellence: Insights of National School Library Media Program of the Year Award Winners

Carr, Jo Ann, ed. Leadership for Excellence: Insights of National School Library Media Program of the Year Award Winners. Chicago: American Library Association, 2008.
ISBN: 978-0-8389-0961-4

Note: This publication has some very practical and easy-to-implement advice. One great example is how a school librarian uses the annual back-to-school night to offer parents a quick introduction to the library's subscription databases (p. 80). -- Jen 


Product Description
How do the most successful school library media specialists play a leading role in student achievement in their schools? Jo Ann Carr and AASL share behind-the-scenes details and best practices, including how and why top programs succeed, get funding, and become integral contributors in their school communities. Learn how winners integrate their programs into the school curriculum and drive excellence within these areas: learning and teaching, information access and delivery, program administration, and future vision. Explore websites of the award winners and review worksheets, fliers, and before-and-after photos to understand the process behind the success.

Core Collection for Children and Young Adults

Schwedt, Rachel E., and Janice A. DeLong. Core Collection for Children and Young Adults. Lanham, MD: Scarecrow Press, Inc., 2008. 978-0-8108-6115-2 

Note: In the introduction, the authors indicated that to be included in this publication, books had to have won at least one award and had to meet specific genre criteria. Contemporary fiction, for example, must deal with the challenges of everyday life yet end with hope. Nothing that appeared in Core Collection for Small Libraries is repeated here. --Jen

Publisher's Description

With thousands of new volumes lining the shelves of bookstores, abundant advertisements, and innumerable online reviews, it is becoming increasingly difficulty for the concerned adult to recommend literature that is of quality, yet speaks to young audiences. Core Collection for Children and Young Adults presents the best in contemporary and classic literature for children and young adults. Every book listed in this reference has a concisely worded annotation, which is followed by headings designating awards the book has won, related subjects, and character themes. With more than 350 titles reviewed, this resource will prove invaluable for teachers, librarians, parents, collectors of children's books, and college students with an interest in juvenile literature, education, or child growth and development.

Thinking Outside the Book: Essays for Innovative Librarians

Smallwood, Carol, ed. Thinking Outside the Book: Essays for Innovative Librarians. Jefferson, NC: McFarland & Company, Inc., 2008. ISBN 978-0-7864-3575-3 020 Think

Note: Most essays in this collection are no longer than three to five pages, so they provide concise introductions on a large variety of topics. --Jen

Product Description

Professionals in all areas of librarianship will find inspiration in the articles collected here--each of them innovative tips for increasing circulation, enhancing collections, and improving flexibility. With extensive experience in the nation's top libraries and media centers, the 73 contributors describe what really works based on their real-world experiences. Organized by subject, the articles offer succinct and practical guidelines for dozens of tasks. Topics include preparing and delivering distinctive presentations; forming a successful grant proposal; creating a traveling multimedia exhibition; organizing effective community partnerships; writing blogs; hosting authors; creating cybertorials; preserving local culture; and many others.

Booktalking Bonanza (book)

Diamant-Cohen, B. & Levi, S.K. (2009). Booktalking bonanza: Ten Ready-to-use multimedia sessions for the busy librarian. Chicago, IL: American Library Association .

NOTE: When I browsed through this book I didn't like how it was organized, and some of the booktalk scripts weren't my style or I didn't like the book it was about. But, there are some excellent ideas and resources on how to integrate multimedia into your booktalks. And, you can take the media ideas from book and integrate them into booktalks you already do on the books you love. Another thing I like is the sections on "expanding your options" to adapt for different ages and the "resources cited" at the end of each chapter/session. If you like the books and booktalks in this book, then you've got ten booktalking sessions ready to go! Katie

Transform your booktalks to engage your audience! With multimedia infusing nearly every activity, today’s audiences from toddlers to elders expect lively, interactive presentations. Now two award-winning experts outline their kid-tested, proven models for enlivening traditional booktalks.

Get up to speed with exciting media technologies like YouTube videos, online music, PowerPoint presentations, Internet resources, and audio and video from the library collection, along with food, games, puppets, and magic or science experiments. Using these ten themed step-by-step presentations, it's easy! Quickly add whole new dimensions to the staid booktalk and

*Actively engage your young audiences
*Access ready-to-go 30-minute programs
*Present dynamic, interactive talks
*Enthrall listeners with spellbinding multimedia

Each chapter offers a complete script, along with "stage directions"—which song or film clip or web link to insert when. End-of-chapter resource lists encourage librarians to tailor the subject matter to grades 4–6 or to YA audiences. Enticing, kid-friendly themes include lightning, wishes, mummies, immigration, dreams, body parts, lies, art, names, and cats and dogs.

Children's librarians, school library media specialists, and teachers will welcome these time-saving programs. Adult and YA librarians and subject specialists will be inspired to jazz things up in their own presentations. Here's the know-how to make booktalks crackle with multimedia excitement. (Book Description)

KidzCat (book)

Karpuk, D.J. (2008). KidzCat: A how-to-do-it manual for cataloging children's materials and instructional resources. New York: Neal-Schuman.

At last--practical cataloging guidance specifically for youth materials!

This user-friendly introduction to the basics of cataloging children ’s materials will help you and your staff keep your collections organized, accessible, and manageable. In 13 information-packed chapters, Karpuk covers everything you need to know about cataloging —description, authority control, automation systems and retrieval, MARC, subject headings,classification, and more. Each chapter includes illustrative exercises (with answers) to help librarians learn to catalog their most important and popular resources, like:

* Board and picture books
* Sound recordings, including children’s music and audio books
* DVDs, including animations
* Computer programs, including games and rewriting software
* Multimedia kits
* Series books
* Children ’s Web sites, Internet portals, and online resources

Additional coverage includes outsourcing, local policy issues, future directions, and more. This is an essential resource for both new and seasoned librarians charged with cataloging children ’s materials. (Book Description)

The official YALSA awards guidebook (book)

Frolund, T. (2008). The official YALSA awards guidebook. New York: Neal-Schuman.

This information-packed volume compiles bibliographic information about the books and authors honored by the Alexander, Edwards, and Printz awards given by YALSA-the division of the American Library Association (ALA) that serves the librarians who work with young adults. Essays written by experts in young adult content are included, and there are separate chapters about each award and its criteria. In addition, you'll find complete lists of award-winning books to date, speeches by and interviews with the winning authors, along with brief annotations, publisher information, subject/thematic descriptions and display and programming ideas. (Book Description)

Public Library Data Service Statistical Report 2008

Public Library Data Service Statistical Report 2008. Chicago: PLA, 2008. Q027.473021 Publi2 2008
isbn 978-0-8389-8453-6

Not to be confused with the state's annual statisical report, the Public Library Data Service (PLDS) Statistical Report is a project of the Public Library Association. It is designed to meet the needs of public library administrators and others for timely and effective library-specific data that illuminates and supports a wide variety of management decisions.
Published annually, the PLDS report presents timely data from 800 public libraries across the United States and Canada on finances, library resources, annual use figures, and technology. In addition to these valuable topics, each year's edition contains a special survey highlighting statistics on one service area or topic. The 2008 report contains a special survey on public library finance.

Recreating the Academic Library: Breaking Virtual Ground

Recreating the Academic Library: Breaking Virtual Ground. LaGuardia, Cheryl, ed. New York: Neal Schuman, 1998. isbn 1555702937 027.70973 Recre

Description
Academic libraries are being literally reinvented: buildings, collections, personnel, organizations, a new generation of computerization - even who and where their clients are is changing. These essays are by leading academic library "recreators." Richard De Genarro talks about The Library as a State of Mind; Clifford Lynch reveals how he is Recomputerizing Libraries; James Rettig describes Buildings That Help, Not Hinder; Esther Grassian defines Librarian Teachers; Ilene Rockman shares strategies for Reaching the Remote user; Joseph Boisse characterizes The Truly Diverse Clientele; and others address a spectrum of issues ranging from academic to electronic collections.

Finding Common Ground: Creating the LIbrary of the Future Without Diminishing the Library of the Past

Finding Common Ground: Creating the Library of the Future Without Diminishing the Library of the Past. LaGuardia, Cheryl and Barbara A. Mitchell, eds. New York: Neal Schuman, 1998. isbn 1555702902 025.00285 Recre

From Library Journal
A conference held at Harvard in March 1996, "Finding Common Ground" addressed anxieties over the future of libraries, "virtual" and otherwise. Editors LaGuardia (coordinator, Electronic Teaching Center, Harvard College Library, and LJ columnist) and Mitchell (head of access services, Widener Library, Harvard College) helped plan the conference and have sorted the numerous papers into six topical sections focusing on technology, service to library users, support for scholarly research, economic issues, organization of information, and the library organizational structure. Collections of conference proceedings are often uneven; this publication is no exception, featuring several high-quality papers among a number of less engaging efforts. (Undoubtedly, all of the contributions would have been more effective at the event itself.) All of the papers pertain almost exclusively to academic or research libraries. The unquestionable high point is Clifford Lynch's insightful keynote address, which ought to be read by librarians both in and out of academe. Most of the remaining works recount findings from studies or experiences at the presenters' institutions, occasionally lapsing into excessive detail. Academic librarians and library and information science scholars will not likely read the work from cover to cover but will find a good number of the papers worth their time and attention.

Description
Here is an exploration of reasonable, cost-possible ways to develop the libraries of tomorrow. Over 50 articles by top thinkers including Clifford Lynch, Walt Crawford, Margo Crist, James Rettig, and Maureen Sullivan, cover such topics as redefining the future of reference services; government information in the 21st Century; integrating technology and information skills across the curriculum; developing new electronic services; cataloging digital libraries; and migrating an information system to the World Wide Web.

Proven Strategies for Building an Information Literacy Program

Curzon, Susan Carol and Lampert, Lynn D., eds. Proven Strategies for Building an Information Literacy Program. New York: Neal Schuman, 2007 1-55570-608-8 028.7071 Prove
Review Bottom line:
Recommended for readers who are trying to get an overview of information literacy efforts beyond the K-12 arena. --Teacher Librarian

Product Description
Developing an information literacy program in the 21st century requires more than simple planning it requires a thoroughly designed strategy based on proven success. In this book, twenty information literacy experts, including Michael Eisenberg, Virginia Walter, and Lesley Farmer, explore various techniques and contribute perspectives on information literacy programs in educational environments from kindergarten through higher education, including public libraries. The result is an indispensable volume that provides an integrated, comprehensible approach for creating a successful, sustained program. The book is divided into chapters, each focusing on one of the 17 components that make up what authors Curzon and Lampert identify as the information literacy wheel . Each section of the wheel planning, teaching models, collaboration, marketing, assessment, and more undergoes in-depth analysis by one of the information literacy professionals. Here is a key resource, packed with compelling analyses and real-world examples from the experts themselves, for developing an effective, multi-dimensional information literacy program in the 21st century.

Learn Dewey Decimal Classification

Mortimer, Mary. Learn Dewey Decimal Classification. 1st North American Ed. Friendswood, TX, TotalRecall Publications Inc., 2007 978-1-59095-804-9 025.431 Morti

From Library Journal
The current trend in cataloging courses is to emphasize theory with little or no practical experience given. However, it is important for professionals, paraprofessionals, and library students to at least have a working knowledge of cataloging basics. Both of these books cover the basic skills necessary to classify in either the Library of Congress Classification (LCC) or the Dewey Decimal Classification (DDC). The chapters and exercises are clearly written and to the point, with the answers also included. Both workbooks should be used in sequence as each chapter builds on the lessons of the previous ones. Not every LCC schedule is used. Examples and exercises were chosen to reinforce the general principles that apply across all schedules. Recommended for professionals and paraprofessionals seeking professional development, students wanting to supplement their courses with practical applications, and library schools offering distance learning courses in cataloging.

Product Description
This combined text and workbook covers the theories and principles of Dewey Decimal Classification and then offers readers immediate practice in putting the information to use. Plentiful, clear explanations, examples and practice exercises illustrate every aspect of Dewey Decimal Classification and help students master creating DDC numbers. The book also includes a new chapter on WebDewey; a glossary that defines technical terms in simple language; and an index. It is an easy to use study tool for all library students and library staff who need to be familiar with at least the basics. Unlike other materials available for learning the DDC, this book combines workbook with instructional text. As such, the student can refer to it beyond the course.

Managing Budgets and Finances: A How-To-Do-It Manual

Hallam, Arlita W. and Dalston, Teresa R. Managing Budgets and Finances: A How-To-Do-It Manual. New York, Neal-Schuman, 2007, isbn 1-55570-519-7 025.11 Halla
From Booklist
This budgeting manual, another in the Neal-Schuman group of How-To-Do-It guides, offers the new or seasoned library administrators, board members, department heads, or finance professionals a way to budget carefully and clearly by offering a variety of strategies, definitions, and suggestions. The manual is divided into three parts: basics for librarians, special topics in financial management for libraries, and alternative library funding. Each chapter is divided into an overview, subtopic, and a summary. Definitions of terms, examples of reports, sources, and detailed steps in budget preparation are just some of the helpful aspects of this book. Special topics include outsourcing, capital projects, contracts, and RFP. The appendixes include a sample accounting manual, annual report, and RFP. This practical tool will enable readers to understand and prepare a budget, understand the fiscal matters, and be able to make decisions on funding or managing a capital project.

Review
"...easy-to-understand...the nuts and bolts of budgets, including auditing processes, fund allocations, capital projects, insurance, and sources of funding." --American Libraries

Academic Manager's Forms, Policies, and Procedures Handbook

Brumley, Rebecca. The Academic Manager's Forms, Policies, and Procedures Handbook (with CD ROM). New York, Neal-Schuman, 2007, isbn 1-55570-597-9 027.7 Bruml

Review
...more than 600 policies from college, community college, and university libraries on many topics that directors or deans might find useful to adapt. --C & RL News, March 2008

Product Description
Rebecca Brumley's Public Library Manager's Forms, Policies, and Procedures Handbook (Starred Review, Library Journal) revolutionized the way public libraries create their policy and procedures manual. Now Brumley brings her winning formula to the academic library with this invaluable collection of expertly vetted sample policies, forms, and procedures for the college or university environment. This new handbook and CD-ROM package is divided into three parts: Student and Faculty Services, Administrative Policies, and Collection Maintenance. Coverage includes: Borrowing policies for students, faculty, alumni, visiting researchers, and university staff; Guidelines for interlibrary loan, reserves, holds, and recalls; Procedures for reference staffing, services, and resource sharing; Policies for computer workstation and Internet usage, and Administrative documents for facilities maintenance, fundraising, exhibits and displays, and more. The companion CD-ROM reproduces all 600+ forms, procedures, and policies, which can be used as is or customized for a specific library. This time- and labor-saving tool will find great use in college and university libraries of all sizes.

3 new school library titles

-Bradburn, Frances B. Output Measures for School Library Media Programs. New York, NY: Neal-Schuman Publishers, 1999.

Book Description from Amazon.com:Numbers can provide concrete proof to demonstrate that a problem exists as well as evidence that steps are being taken to find solutions. Bradburn, chief consultant for library media programs for the North Carolina Department of Public Instruction, provides a much-needed format for taking data traditionally collected by library media specialists and showing how it can be used to talk about existing programs - or to document the need for a program change.
She addresses the use of statistics to justify the need for resources or to provide input for programs, ways to collect the data with limited time and staff, and the use of that data by systems or individual schools to argue for increased funding. Detailed information, clearly illustrated by examples and charts, is supplied on which data will best support a given need, collecting the data so they are reliable and useful, and interpreting and using them most effectively. "Hotspots" warn the reader of potential pitfalls in the use of these statistics. The major output measures are: media center use, materials use, materials availability, teaching availability, and staff development opportunities. Fully developed case studies illuminate the strategic use of output measures by the school library media specialist.



Bridges, Karl. Great American Novels You've (Probably) Never Read. Westport, CT: Libraries Unlimited, 2007.
Product Description from Amazon.comBridges has compiled a list of 100 American novels published between 1797 and 1997 and worthy of the title "great." Although the idea is to bring light to the obscure, these titles are physically accessible to readers--either in print, or represented in library collections and available through library loan. For each title, he provides a brief quotation from the book, a plot summary and review, a biographical sketch of the author, a list of the author's other publications, and resources to consult. Intended as a ready reference, this guide will be of particular interest to readers' advisors, as well as faculty and students of American literature.



Garner, Carolyn. Teaching Library Media Skills in Grades K-6; A How-To-Do-It Manual and CD-ROM. New York, NY: Neal-Schuman Publishers, 2004.
Book DescriptionHere’s a comprehensive new guide and CD-ROM with the tools busy school library media specialists need to teach elementary children to successfully navigate today’s libraries. This valuable grade-by-grade manual provides ready-to-teach lessons for introducing and reinforcing 12 essential learning objectives with practical, fun and challenging activities. The topics range from learning library manners and proper care of books (for K-2 learners) to computer use and locating information from CD’s and the Internet (for upper-elementary grades). Whether you need a good lesson for teaching call numbers, the Dewey Decimal System, what the title page of a book contains, thesaurus and dictionary use, or using online catalogs and search engines—it’s all here. Garner’s ready-to-go lessons have all been field-tested with kids and can be used either as-is from the book or easily adapted and customized from Word files located on the CD-ROM.

I Need a Book! : Reader's Advisory for Adults

I Need a Book! : Reader's Advisory for Adults. [DVD] Library Video Network, 2006. 25 min. isbn 1-56641-101-7. 025.54 Need (DVD)

Partnering with Purpose: A Guide to Strategic Partnership Development for Libraries and Other Organizations

Crowther, Janet L. and Trott, Barry. Partnering with Purpose: A Guide to Strategic Partnership Development for Libraries and Other Organizations. Westport, Connecticut, Libraries Unlimited, 2004. isbn 1-59158-090-0. 021.2 Crowt

Crash Course in Collection Development

Disher, Wayne. Crash Course in Collection Development. Westport, Connecticut, Libraries Unlimited, 2007. isbn 978-1-59158-559-6. 025.21 Dishe
“Disher, a seasoned practitioner and part-time instructor in San Jose State Universitys School of Library and Information Science, speaks primarily to public library staff with little, if any, experience in collection development....Chapters describe how a library might analyze its community as well as assess and evaluate its collection. Other chapters address collection development policies, statistics, budget, selection, acquisition, reviewing sources, the publishing industry, collection maintenance, mending and preserving, and promotion and marketing. The final chapter discusses complaints, challenges, and intellectual-freedom issues. This new entry in the Crash Course Series explaining collection development was created for those with little formal LIS training working in small, rural libraries. The guide will also be useful for librarians who are new to this area of service or need to brush up on their skills.

Introduction to Cataloging and Classification, 10th ed.

Taylor, Arlene G. Introduction to Cataloging and Classification, 10th ed. Westport, Connecticut, Libraries Unlimited, 2006. isbn 1-59158-230-x. 025.3 Taylo 10th ed.
This revised edition of Wynar's Introduction to Cataloging and Classification (9th ed., 2000) completely incorporates revisions of AACR2, enhancements to MARC 21, and developments in areas such as resource description and access. Aside from the many revisions and updates and improved organization, the basic content remains the same. Beginning with an introduction to cataloging, cataloging rules, and MARC format, the book then turns to its largest section, "Description and Access." Authority control is explained, and the various methods of subject access are described in detail. Finally, administrative issues, including catalog management, are discussed. The glossary, source notes, suggested reading, and selected bibliography have been updated and expanded, as has the index. The examples throughout help to illustrate rules and concepts, and most MARC record examples are now shown in OCLC's Connexion format. This is an invaluable resource for cataloging students and beginning catalogers as well as a handy reference tool for more experienced catalogers

Managing children’s services in the public library (book)

Fasick, A.M. & Holt, L.E. ( 2008). Managing children’s services in the public library (3^rd ed.). Westport, CT: Libraries Unlimited.

Everything children's librarians need to know about running a department in the public library! Section I deals with planning services in the context of a community. Section II covers maintaining a productive work environment, recruiting and retaining staff, communicating with colleagues, annual reports, budgeting and fundraising, planning facilities, and keeping the department safe and secure. Section III focuses on collection development, electronic resources, intellectual freedom, and reaching out to the community through programs and special events, working with other youth service organizations, and marketing children's services. Section IV suggests ways in which children's librarians can participate in the larger professional community of librarians. (Book Description)

Toward a 21st-century school media program (book)

Rosenfeld, E. & Loertscher, D.V. (2007). Toward a 21^st-century school media program. Lanham, MD: The Scarecrow Press.

This collection of enlightening and stimulating articles, written by some of the most important figures in school librarianship, demonstrates how teacher-librarians, classroom teachers, and administrators can work together to create a 21st century school library media program. With topics that emphasize student success, leadership, partnerships, curriculum design, collaborative planning and teaching, literacy, 21st century skills, emerging technologies, and so much more, this compendium brings together the best of the best discussions.

The practicing teacher-librarian, as well as the student seeking to expand his or her knowledge of the field, will find this compilation especially beneficial in providing an overview of the most critical issues related to the role the teacher-librarian plays in their school. The articles, previously published in the peer-reviewed Teacher Librarian: The Journal for School Library Professionals with several included from the magazine VOYA: Voice of Youth Advocates, reveal how school libraries and teacher-librarians are moving forward to meet the challenges of this new century. (Book Description)

Crash course in teen services (book)

Miller, D.P. (2008). Crash course in teen services. Westport, CT: Libraries Unlimited.

Drawing on her experience as a librarian in both schools and public libraries, Miller provides sound guidance....[P]rovides quick and useful information to new librarians and staff working with teens, and it is especially helpful to those working in smaller public libraries, where resources and funding is often limited. The book may also be useful for providing an administrator with a quick overview of the requirements and benefits of a teen program. The down-to-earth manner and sensible approach make this book widely accessible. (VOYA June 2008)

Songs and Rhymes Readers Theater (book)

Fredericks, A.D. (2008). Songs and rhymes readers theater for beginning readers. Libraries Unlimited.

Kids love music and rhymes; literacy often begins that way. Singing nursery and other rhymes, pairing the song with books is a proven way to begin reading instruction and it is fun! Primary teachers and their librarians love to play rhyming and singing games often accompanied by hand and body motions. Out of requests from teachers and librarians attending his workshops, Tony Fredericks presents this readers theatre book for young readers, grades 1-2, built on the songs and rhymes that they already love and know. Scripts built around such rhymes and songs as: The Itsy, Bitsy Spider, The Farmer in the Dell, Hush, Little Baby, If You're Happy and You Know It, and I'm a Little Teapot will encourage kids to read the scripts, all the while building reading fluency. As in Fredericks' other books for the beginning reader, this book furnishes presentation suggestions, rationale for using readers theatre, and readability information, as well as ideas for movement and dance. (Book Description)

Libros Esenciales (book)

Wadham, T. (2007). Libros esenciales: Building, marketing, and programming a core collection of Spanish language children’s materials. Neal-Schuman Publishers.

The essential book to help you reach Spanish-speaking children and create bilingual storytimes. Tim Wadham, author of the "highly recommended" (REFORMA) and "invaluable" (Booklist) how-to, Programming with Latino Children's Materials (1999), returns with this all new guide for children's and school librarians. He provides a core collection of over 100+ titles including board books, picture books, short chapter fiction, novels, poetry, and nonfiction ideal for serving toddlers to teens. Wadham shares authoritative advice for selecting Spanish titles including: an overview of the market, key elements to consider, review sources, and tips for authoring collection development. There is a wealth of programming ideas that may be used with the recommended core collection or adapted for other books. Wadham offers tips for marketing to your community and increasing circulation for these important titles. This unique resource also includes a guide to publishers and vendors and lists of award-winning books. Whether you are serving a Hispanic community,looking for ways to present bilingual programs,or building a newmulticultural collection, Libros Essenciales is an invaluable, comprehensive guide. (Book Description)

Graphic Novels for Children and Tweens (book)

Serchay, D.S. (2008). The librarian’s guide to graphic novels for children and tweens. Neal-Schuman Publishers.

Graphic novels tell the stories, star the heroes (real and fictional) and address the issues relevant to youngsters and tweens in a style that holds their interest and keeps them coming back for more! More than merely comic books-and not always rated "PG"-they have an important educational component as well. In addition to being great for readers who are challenged by large chunks of text, graphic novels take advantage of the flexibility of nimble young minds that have grown up immersed in a multimedia world. Make no mistake, these works are not easy reads-they demand all the language and literacy skills educators strive to instill in their students, including: active decoding, comprehension, fluency, vocabulary building, sequencing and more.

This must-have resource on developing your collection of this important format will give you a wealth of tips and practical advice about buying, recommending, cataloging, and shelving. Youth services specialist David Serchay shares the insights of librarians, media specialists, and vendors around the country about how best to build and manage graphic novel collections. You'll find this guide's annotated list of highly recommended titles invaluable. (Book Description)

Connecting With Reluctant Teen Readers (book)

Jone, P., Hatman, M.L., & Taylor, P. (2006). Connecting with reluctant teen readers: Tips, titles, and tool. Neal-Schuman Publishers.

It may sometimes seem impossible to get some kids to read, but YA experts Patrick Jones, Maureen Hartman, and Patricia Taylor believe in some proven tips, titles, and tools to make the impossible happen. They show you how to entice reluctant readers, what types of books are most likely to grab and keep their interest, and how to connect different kinds of readers with different genres (graphic novels, realistic fiction, mystery, fantasy, magazines, nonfiction, short stories, and more). The featured lists include over 600 sure-fire books, magazines, and series:

§ Best Books for Struggling Middle School Readers

§ Best Books for Boys of All Ages

§ Best New Adult Fiction and Classics for Teens

§ Best Turn-Around Titles that Get Non-Readers Reading

§ Best Magazines and Comic Books

You will also find quick and easy guidance for using booktalks (including 50 ready-to-use scripts), reading surveys, and an exhaustive bibliography of resources to consult. Throughout the book, popular YA authors--Michael Cart, Rachel Cohn, R.L. Stine, and many more--share their thoughts on teen reading and how they entice their readers. Patrick Jones--winner of ALA’s 2006 Grolier Award for stimulation and guidance of reading by children and young people--Maureen Hartman, and Patricia Taylor have assembled the one-stop resource you need to transform reluctant readers. (Book Description)

Library Public Relations, Promotions, and Communications: a How-To-Do-It Manual, 2nd ed

Wolfe, Lisa A. Library Public Relations, Promotions, and Communications: a How-To-Do-It Manual, 2nd ed. New York: Neal Schumann, 2005. isbn 1-55570-471-9 021.7 Wolfe 2nd ed.

This second edition draws from the author's extensive experience in both the private and public sectors and library success stories, an approach in the publisher's series for librarians that ensures real-world advice. The book is divided into two parts--"Planning and Evaluation" and "Strategies and Methodologies"--with many examples of successful communicating and the impact and changes brought by technology. Ideas on putting together a communications plan, creating clear signage and print products, effectively using a library's Web site, and communicating during a crisis will be helpful for all types of libraries and positions.

Review
"An expertly written guide to promotion, fundraising, public relations, community building, and more especially for libraries." --Library Bookwatch"Walters includes instructive examples of library success stories, sample plans, and a CD-ROM with a one-day workshop presentation." --American Libraries

Social Software in Libraries: Building Collaboration, Communication, and Community Online

Farkas, Meredith G. Social Software in Libraries: Building Collaboration, Communication, and Community Online. Medford, New Jersey: Information Today Inc., 2007 isbn 978-1-57387-275-1 025.524 Farka

Here is the first book to explore the growing phenomenon of social software and how these technologies can be applied in libraries. Social software lets libraries show a human face online, helping them communicate, educate, and interact with their communities. This nuts-and-bolts guide provides librarians with the information and skills necessary to implement the most popular and effective social software technologies: blogs, RSS, wikis, social networking software, screencasting, photo-sharing, podcasting, instant messaging, gaming, and more. Success stories and interviews highlight these tools ease-of-use and tremendous impact. Novice readers will find ample descriptions and advice on using each technology, while veteran users of social software will discover new applications and approaches. Supported by the author s Web page.

Essential Dewey

Bowman, J. H. Essential Dewey. New York: Neal Schumann, 2005. isbn 1-55570-544-8 025.32 Bowma

The Dewey Decimal Classification is used in more libraries that any other system. Now, John Bowman, author of the popular Essential Cataloguing, helps novice and out-of-practice classifiers learn how to use the DDC to organize resources. After a thorough introduction to the structure and content of the system, readers work through examples based on real titles, with fully worked out answers and clear explanations. Chapters cover how to classify simple subjects, number building, preference order, exceptions, special subjects, coping with difficult or hard-to-classify items, WebDewey, and more. Written in an engaging and direct style, this practical guide is a perfect companion to Essential Cataloguing. An ideal text that builds practical skills, this is must-have for cataloging classes and catalogers in any library using Dewey classification.

Technology and copyright law: a Guidebook for the Library, Research, and Teaching Professions. 2nd. ed.

Bielefield, Arlene and Cheeseman, Lawrence. Technology and copyright law: a Guidebook for the Library, Research, and Teaching Professions. 2nd. ed. New York: Neal Schumann, 2007. isbn 1-55570-570-7 346.730482 BieleT 2nd ed.

Attorney/librarian Bielefield and law librarian Cheeseman's new work challenges us to understand our fair use and Section 108 rights well enough to employ and protect them. With a good sense of historical context and concise, straightforward language, the authors illustrate the relationship between technological change and the development of copyright protection. In addition, to a strong focus on fair use, their book provides guidance for making copyright decisions in an electronic age. It also includes a representative selection of model policies and fair use guidelines for different types of media, a glossary, and an introduction to contractual agreements (with a handy contract checklist), distance learning, and protection of international works.

Story Proof (book)

Haven, K. (2007). Story proof: The science behind the startling power of story. Westport, CT: Libraries Unlimited.

Like Stephen Krashen's important work in The Power of Reading, Story Proof collects and analyzes research that validates the importance of story, story reading, and storytelling to the brain development and education of children and adults. Accomplished researcher and storyteller Kendall Haven, establishes the need for understanding research findings in neural psychology and brain development and the value of a common definition if one is to fully grasp the importance and necessity of story to the development of the human mind. To support his case, he reviews a wealth of research from storytellers, teachers, and others who have experienced the power of story firsthand. The author has collected anecdotal experiences from over 100 performing storytellers and from 1,800 story practitioners (mostly teachers) who have made extensive use of stories. He has read more than 150 qualitative and quantitative research studies that discuss the effectiveness of stories and/or storytelling for one or more specific applications (education, organizational management, knowledge management, medical and narrative therapy, etc.). Forty of these studies were literature reviews and comparative studies including analysis of over 1,000 studies and descriptive articles. He has also gathered research evidence from his own story performances for total audiences of over 4 million and from conducting story writing workshops with 200,000 students and 40,000 teachers. The mind-boggling and extraordinary truth is that each and every one of these thousands of original sources agrees with the general premise that stories are effective. Story Proof" offers proof positive that stories work. (Book description)

The State Library also has the related title, Story Smart: Using the Science of Story to Persuade, Influence, Inspire, and Teach.

Children's Literature in Action (book)

Vardell, S.M. (2008). Children's literature in action: A librarian's guide. Westport, CT: Libraries Unlimited.

Written in informal and engaging prose, each chapter presents the historical background, definition, and unique qualificaties of the type of literature described. An especially helpful feature is the inset boxes placed throughout chpaters, which give selected bibliographies for further information and present the work of individual authors. The highlighting of these authors and their works offers a helpful model for librarians as they create their own displays and promotions....A comprehensive index allows for easy access to the information presented throughout the book. Two useful bibliographies are also included that could be used to collection building: a bibliography of resources for further study and a bibliography of the works cited. These features make the book an indispensible resource for information proffesionals. (ARBA Online)

Contents:

Chapter One: An Introduction To Children And Their Literature
Chapter Two: Picture Books
Chapter Three: Traditional Tales
Chapter Four: Poetry For Children
Chapter Five: Contemporary Realistic Fiction
Chapter Six: Historical Fiction
Chapter Seven: Fantasy
Chapter Eight: Informational Books

The Guy Friendly YA Library (book)

Welch, R.J. (2007). The guy friendly YA library: Serving male teens. Westport, CT: Libraries Unlimited.

Provides some excellent insights, anecdotes and practical suggestions that should help librarians encourage male teenage users. A must read for all public and school librarians who have found themselves struggling to reach this particular audience. (Library Review)

Contents:

Introduction
Chapter 1 The Library Staff vs. Guys: Why Can't We Just Get Along?
Chapter 2 Understanding Teen Males
Chapter 3 Males as Readers: Their Reading Habits
Chapter 4 Reading and Boys--Topics of Interest
Chapter 5 Books for Boys--Genres, Titles and Topics
Chapter 6 Engaging Teen Males in Library Programming and Teen Advisory Boards
Chapter 7 School Visits and Booktalks
Chapter 8 Actively and Passively Creating Library Services for Teen Males
Conclusion
Appendix A Essential Fiction Titles or Series for Teen Males
Index

Best Books for Boys (book)

Zbaracki, M.D. (2008). Best books for boys: A resource for educators. Westport, CT: Libraries Unlimited.

Looking for books guaranteed to grab the attention and interest of boys? Books that will keep them reading to the end? Books that will turn them onto reading, or turn them from reluctant readers into lifelong readers? Dip into this guide for a wealth of ideas, all carefully chosen to help librarians, teachers, and parents. The approximately 500 entries have been selected for the general appeal and for their ability to engage and involve readers. Covering a broad span of literature, the book focuses on titles published within the last decade. Genres covered include humor, realistic fiction, adventure, sports, fantasy, historical fiction, graphic novels, nonfiction, and even poetry. Entries are organized by genre and each includes a brief plot summary that highlights the appeal to boys, an indication of reading level, and complete bibliographic information. In recent years, educators and librarians have become increasingly aware of their failings with young male readers, and eager to enlist boys in books and reading. If you are among those educators hoping to more successfully reach out to boys and promote reading, this book is for you. A wonderful tool for collection development, book lists, and displays, this volume will help adults sift through the plethora of titles published for children each year and identify suitable titles for individual boys in grades 3-10. (Book description)

From Awareness to Funding

From Awareness to Funding: A study of library support in America.

Principal contributors: Cathy De Rosa, Vice President for the Americas and Global Vice President of Marketing Jenny Johnson, Executive Director, Branding and Marketing Services

Free download (PDF) from OCLC or you can order a print copy.

From the OCLC website:

OCLC was awarded a grant from the Bill and Melinda Gates Foundation to explore attitudes and perceptions about library funding and to evaluate the potential of a large-scale marketing and advocacy campaign to increase public library funding in the U.S. The findings of this research are now available in the OCLC report, From Awareness to Funding: A study of library support in America. Though this study was based on data from the United States, there are findings in the report that could be applicable to any library seeking to understand the connections between public perceptions and library support.

Among the findings from the report:

• Library funding support is only marginally related to library visitation
• Perceptions of librarians are an important predictor of library funding support
• Voters who see the library as a 'transformational' force as opposed to an 'informational' source are more likely to increase taxes in its support

The report suggests that targeting marketing messages to the right segments of the voting public is key to driving increased support for U.S. public libraries.

The Library Security and Safety Guide to Prevention, Planning, and Response (Book)

The Library Security and Safety Guide to Prevention, Planning, and Response, by Miriam B. Kahn, Chicago : American Library Association, 2008. 129p.

From the ALA website:

Libraries need to be open and inviting, yet safe for patrons, staff, and collections. How can you ensure your library is both accessible and secure? Security planning, part of disaster response and continuous operations planning, is the key to proactively addressing potential safety issues.

Look over the shoulder of disaster expert Kahn as she walks through key safety and security issues step by step. This new book outlines hands-on plans to:

• Identify potential security problems
• Put prevention strategies in place
• Create guidelines for libraries and staff in case something does happen
• Minimize risk, whether to building, collections, patrons, staff, or computers

Case studies, along with 20 checklists and 10 sample policies and forms, are the basis for organizing and evaluating security plans tailored to your institution. Library administrators, building managers, special collections and preservation staff, IT managers, and facilities directors at libraries and cultural institutions of all sizes and types can easily adapt the tools. Follow these proven strategies to keep problems small and manageable, and know what to do “in case of emergency.”

About the author:
Miriam B. Kahn, founder of MBK Consulting, helps libraries, archives, corporations, and cultural institutions plan for, recover from, and prevent disasters that interrupt services. Since 1989, she has been working in the field of preservation, consulting on disaster response, and offering hands-on assistance during disasters. She is the author of Disaster Response and Planning for Libraries, second edition and Protecting Your Library’s Electronic Resources (ALA Editions). She is a popular presenter and teacher, offering courses at Kent State University’s Graduate School for Library and Information Science and throughout the Midwest. She holds an MLS from Queens College.