Serving Immigrant Populations (DVD)

From the Soaring to Excellence Series 2005-2006: “Libraries, the Universe, & Everything”

Serving Immigrant Populations. Speaker: Bill Erbes. Panel of experts.

This teleconference examines providing library services to this nation’s increasing immigrant population. By breaking down the process into stages of building a prototype for diversity, the program aims to find direction, guidance, reassurance and inspiration for library professional considering or currently involved in implementing programs for providing service to immigrants.

Guest speakers discuss the historical relationship between immigrants and libraries, compiling and interpreting demographic information, facing community resistance, cultural negotiation, the importance of establishing partnerships, and keys to success.

Original broadcast date: April 7, 2006. Running time: 2:00.