Reference Reborn

Zabel, Diane, ed. Reference Reborn: Breathing New Life into Public Services Librarianship. Libraries Unlimited, 2011. ISBN: 978-1-59158-828-3

This collection of essays covers a wide range of topics, including new service configurations, the impact of e-resources in reference and collection development, and innovative outreach. The essays are organized in broad themes:

• Service Models
• Roles of Reference Librarians
• Technology
• Collection Development
• Staffing
• Education and Training 

Check out the Table of Contents to see the wide range of topics covered.