Doucett, Elisabeth. New Routes to Library Success: 100+Ideas
from Outside the Stacks. Chicago: ALA, 2015. 025.1974 Douce.
378-0-8389-1313-0.
Whether
in person or electronically, users come to the public library from outside the
library realm. And that's exactly where genuinely transformational ideas lie.
In this book Doucett mines new territory by exploring how successful
organizations "outside the stacks" conduct their business. By
analyzing what several private-sector organizations and their leaders are doing
outstandingly well, she quickly hones in on transformational concepts that are
ready for application in public libraries, offering more than a hundred
innovative ideas that can be put into practice to improve customer service and
day-to-day library operations. Canvassing the worlds of advertising, online
commerce, fundraising, retailing, and more, Doucett profiles such successful
professionals as:
- Margaret
Atwell, Kickstarter
- Chris
Wilson, L.L. Bean
- Brian
Kevin and Ginny Wright, Down East Magazine
- Kate
Chaney Chappell, Tom's of Maine
- Walter
Briggs, Briggs Advertising
An
exciting survey of creativity in action, Doucett's book will encourage public
library directors, managers, trustees, and staff to cross-pollinate their own
expertise with innovative ideas from outside the stacks.
