Anderson, Katie Elson and Vibiana Bowman Cvetkovic (eds.) Reinventing Reference: How Libraries Deliver Value in the Age of Google. ALA Editions, 2015. ISBN: 978-0-8389-1278-2
Description
This collection of essays takes a critical look at the overarching trends that affect current library policy and practice regarding the process of delivering information services, and how factors such as public policy, economics, and popular culture will continue to affect those trends in the future. This book offers practical solutions for new paradigms of reference service for all users.
Table of Contents
Introduction
Referencing the Future, by Katie Elson Anderson and Vibiana Bowman Cvetkovic
Part I: Understanding Reference
Chapter 1: A History of Reference, by Julie M. Still
Chapter
2: Terrorism, Privacy, and Porn: Reference Ethics in the Twenty-First
Century, by Zara Wilkinson and Vibiana Bowman Cvetkovic
Chapter 3: The Real Reference Revolution: The Digital Library User, by Susan J. Beck
Part II: Reference 2.0
Chapter 4: Reference Service Trends and Forecasts for Academic Librarianship, by Gary Golden
Chapter 5: The State of Reference in School Libraries, by Lawrence V. Ghezzi and Walter Johnson
Chapter 6: The Future of Public Library Reference, by Justin Hoenke
Chapter 7: The Central Image: The Future of Reference in Academic Arts Libraries, by Sara Harrington
Part III: “Dude, Where’s My Jet-Pack?” Near Future of Reference
Chapter 8: Whither Libraries? User-Driven Changes in the Future of Reference, by John Gibson
Chapter 9: Future World: Strategic Challenges for Reference in the Coming Decade, by Stephen Abram
Coda
LibraryNext: Reference in 2052, by John Gibson
