Hernon, Peter with Robert E. Dugan and Joseph R. Matthews. Managing with Data: Using ACRLMetrics and PLAmetrics. ALA Editions, 2015. ISBN: 978-0-8389-1243-0.
Description
Highlighting key data services provided by the American Library Association (ACRLMetrics and PLAmetrics), this guide illustrates how to use the data to support value, collection use, benchmarking, and other best practices. It also includes exercises that illustrate how to produce meaningful metrics and reports that can be used to demonstrate value and provide advocacy support.
Table of Contents
A detailed table of contents is available at the publisher's web site.
