After reading this book library directors and administrators will have insights into:
- How planned abandonment strategies grounded in assessment-based decision making can allow libraries to focus on what they do best
- Common sense solutions to "pressure points" common across many different libraries, such as difficulties in dealing with data, communicating to internal and external populations, and the ordinary day-to-day pressures of running a library
- The first steps towards formulating a plan of action, and ways to make evaluation of services a regular part of organizational culture
- Analysis of each case study, and suggestions for further exploration
Through examination of these case studies, librarians can develop a framework that helps lead to more structured thinking about what is vitally important for their own library's future.