The traditional “top down” approach to collection development
definitely has its drawbacks: even after spending a good deal of time,
energy, and resources, librarians are sometimes frustrated to find that
their library’s collection is not being used as they anticipated. But
there’s another strategy that’s gaining momentum. This book gathers
together the best practitioners in the emerging field of customer-based
collection development, whose goal is to find out what library users
need and want and manage collections accordingly. Speaking from
firsthand experience, professionals from a variety of academic and
public libraries
- Offer strategies for planning and implementing a customer-based collection program
- Summarize its potential impact on a library’s budget
- Discuss cataloging implications, and other day-to-day operational issues
- Present guidelines for evaluating and marketing
(book description)