Since its original publication more than
two decades ago, Staff Development: A Practical Guide has remained a
respected handbook for supporting one of the libraries’ most important assets:
their human resources. Staff development and training are not only
important but essential to ensure that libraries meet new challenges and
fulfill their missions, especially in a constantly changing world where
technological innovations directly impact information access for library staff
and users alike. This new edition offers unique, state-of-the-art perspectives
on such important topics as
·
Strategies
for building and implementing a staff development program
·
Tracking
changes through training, including the importance of setting goals and needs
assessments
·
Refining
how staff approaches customer service
·
Using
instructional design for staff development
This is a volume that every librarian
charged with staff development should have at the ready.
