Sustaining Public Access Computing Programs

Sustaining Public Access Computing Programs: Technology and Management Competencies.

Editor, Betha Gutsche. Dublin, OH : WebJunction ; OCLC, c2007.

WebJunction’s competencies are divided into three sections—two of which address technical skills
and knowledge and a third that addresses the management of public access computing programs.

Technology Competencies for Patron Assistance defines skills that frontline library staff need in order to provide direct assistance to patrons on the public computers. The System Administration section defines skills necessary to set up, configure and maintain the public computers and networks.

The Management Competencies are the umbrella over all, covering the mastermaster-planning, coordination and integration aspects of running a public access computing program.