Nelson, Sandra. Strategic Planning for Results. Chicago: ALA, 2008. isbn 0-8389-3573-7. 025.1974 NelsoS
In this latest revised edition of the New Planning for Results, 2001, Ms. Nelson updates a proven model to help public librarians envision, evaluate and respond to community needs with distinctive programs and services. This work focuses on the essential steps for drafting a results-driven, strategic planning process that libraries can complete over four months. Included are reproducible workforms, case studies, and tool kits.