Young Adult Library Services Association. (2012). Young Adults Deserve the Best: Understanding Teen Behavior for a Positive Library Experience Manual and CD. Chicago, IL: American Library Association.
Dynamic and full of energy, teens can be a challenging patron population to serve, even for the most experienced library worker. From the circulation desk, to the reference desk to the security desk, everyone is involved with addressing behavioral issues in the library. This instructional kit provides training on: the developing teen brain and how it affects teen behavior; how to build successful teen programs and Teen Advisory Boards; how to prevent and address teen behavior issues, and how library administration can support and foster teen development. Contributing authors include: Amy Alessio, Erin Downey Howerton, and Sarah Flowers.
This kit addresses the following areas in Competencies for Librarians Serving Youth: Leadership and Professionalism; Knowledge of Client Group; Communication, Marketing, & Outreach; Administration and Services.
This kit contains:
1. Manual (binder-ready, three-hole punched and tabbed)
- Literature Review
- Instructions on how to use the modules
- 4 learning modules which contain:
- Introductory paper
- Module overview with key talking points and links to the YALSA Competencies
- Printout of four PowerPoint presentation with accompanying script
- Three optional activities per module to deepen participants’ understanding of the module’s material
- List of works consulted
2.
CD with PowerPoint presentations and resources for the four
Understanding Teen Behavior for a Positive Library Experience workshops
The Developing Teen Brain and Guidelines for Service to Teens
This
module examines the developing teen brain and how it affects teen
behavior. It also discusses guidelines for library service to teens.
Teen Programs and Teen Advisory Boards
This module discusses how to build successful teen programs and Teen Advisory Boards.
Addressing Behavioral Issues in the Library
This module examines how to prevent and address teen behavior issues in the library.
Library Support of Teen Development
This module examines how library administration can support and foster teen development.
(curriculum description)
