Henry, Jo, Joe Eshleman, Richard Moniz. The Dysfunctional Library: Challenges and Solutions to Workplace Relationships. ALA Editions, 2018. ISBN: 978-0-8389-1623-0
Description
While not a comfortable subject to discuss, workplace dysfunction is an issue that libraries grapple with every day. Negative behaviors such as incivility, toxicity, deviant behavior, workplace politics, and team and leadership dysfunction not only make the library a stressful workplace, they also run counter to the core values of librarianship. An important tool for library leaders and managers as well as library staff, this book examines these negative relationship-based issues and suggests practical, research-based solutions.
Table of Contents
Chapter 1 The Dysfunctional Self
Chapter 2 Dysfunctional Organizational Culture
Chapter 3 Incivility in the Work Environment
Chapter 4 Toxic Behaviors of Staff
Chapter 5 Organizational Deviance and Workplace Politics
Chapter 6 Poor Communication in the Workplace
Chapter 7 Conflict Management
Chapter 8 Ineffective Collaboration
Chapter 9 Difficulties with Team Composition
Chapter 10 Leading Away from Library Dysfunction
