So You Want to Be an Academic Library Director

Harris, Colleen S. So You Want to Be an Academic Library Director. ALA Editions, 2017. ISBN: 978-0-8389-1496-0

Description
This collection of essays offers a starting point from which academic library directors and aspirants can learn about various leadership skills and then plan their own professional development accordingly.

Table of Contents

Chapter 1   

Navigating Institutional Culture: Building Bridges and Not Burning Them
by Peg Seiden and Eleanor Mitchell

Chapter 2   

The Art of Asking: Communicating Expectations within Your Library
by Samantha Schmehl Hines

Chapter 3   

Collaboration in Connecticut Public Higher Education Libraries
by Patricia S. Banach

Chapter 4   

The Sum of Its Parts: Building Teamwork in the Modern Academic Library Environment
by Emy Nelson Decker

Chapter 5   

Iterative Strategic Planning: Lessons Learned in the Trenches
Bradford Lee Eden

Chapter 6   

So, You Find Yourself Supervising Faculty Librarians: What Now?
by Jonathan Miller

Chapter 7   

It’s Always Personal: Developing an Awareness of Employment Law
by Kim Clarke

Chapter 8   

Facilities for the Director: Communication and Process
Theresa Liedtka and Virginia Cairns

Chapter 9   

Library Safety and Security
by Lisa Beinhoff

Chapter 10   

Why Shared Governance Is Both the Worst and Best Model for Decision-Making in Libraries
by Gary Fitsimmons

Chapter 11   

Relationships with Stakeholders
by Patricia Tully

Chapter 12   

Reframing Community Relations: Four Perspectives on a Children’s Book Event
by Adam Murray

Chapter 13   

Cultural Diversity Programming at Academic Libraries: Skills for Success
by Christopher Shaffer

Learner-Centered Pedagogy: Principles and Practice

Learner-Centered Pedagogy: Principles and Practice by Kevin Michael Klipfel and Dani Brecher Cook. ALA Editions, 2017, 978-0-8389-1557-8.

Publisher's Description
Today’s emphasis on metrics and personalization make evidence-based instruction an imperative. In this practice-based handbook, the authors draw on the research of the humanistic psychologist and educator Carl Rogers to present an empathetic approach to information literacy sessions, reference service, and outreach.  With an eye on everyday library work, they offer concrete, empirically-based strategies to connect with learners at all levels. Offering plentiful examples of pedagogy in action, this book covers:

• 6 cognitive principles for organizing information literacy instruction, with sample worksheets and organization tools for instruction planning;
• how to establish rapport and kindle learners’ motivation;
• tactics for transcending “cite 5 sources” and other uninspiring research assignments;
• educational evidence debunking the mythical perception that because students are skilled at computers and mobile technology, they already know how to do research;
• questions to keep in mind for inspiring autonomous learning;
• the power of story, as described by Joan Didion, Brené Brown’s Ted Talk, and educational psychology research;
• the science behind information overload; and
• a balanced framework for evaluating specific educational technology tools.

Fusing theory with practice, this handbook is a valuable resource to help every practitioner connect with learners more effectively.

The authors blog at Rule Number One: A Library Blog.

More Information
See the publisher's website for Table of Contents and author information.

Getting Started in Service Design: A How-To-Do-It Manual For Librarians

 

Marquez, Joe J. and Annie Downey. Getting Started in Service Design: A How-To-Do-It Manual For Librarians. Neal-Schuman, 2017. ISBN: 978-0-8389-1564-6

Description
Service design is a holistic, collaborative methodology that puts the user at the center of the service delivery model. Because this approach prioritizes users and their overall experience, it’s a valuable framework that librarians and administrators can use as a group to assess, revise, and create library services, spaces, and workflows. In this book, the authors use an action-oriented assortment of exercises, templates, and tools to make service design more accessible to all types of libraries. 

Table of Contents

Chapter 1    About Service Design

Service Design Defined
Why Service Design?
The Phases of Service Design

• Pre-Work
• Observation
• Understanding/Thinking
• Implementation
• Maintenance/Post-Assessment

The Service Design Mindset

• Co-Creating
• Making the Intangible Tangible
• Confirming with Evidence
• Focusing on User Needs and Expectations
• Thinking Holistically
• Having Empathy
• Being Open-Minded and Not a Devil’s Advocate
• Being Willing to Evolve

Reasons for a Service Design Inquiry

Chapter 2    Getting Started with Evaluating Services

Library Service Design Heuristics
Sample Heuristic Evaluation

• Service: Checking out a Book

Conclusion
Further Reading

Chapter 3    Project Planning

Identifying Real Problems
Creating Teams

• Internal Teams
• External Teams

Identifying Stakeholders
Devising Team Rules

• Questions to Consider when Making Ground Rules

Project Definitions

• Project Purpose
• Project Objectives
• Project Scope

Scheduling
Project Documentation

Chapter 4    Service Design Tools

Service Inventory
Ecology Map
Stakeholder Map
Surveys
Space Analysis
Service Safari
Interviews and Contextual Inquiry

• Interview Protocol Checklist

Discussion Groups
Observation
Work Like a User
Scenarios and Expectation Maps
Journaling
Customer Journey Map
Mobile Ethnography
Prototyping

• Nondynamic Service Prototypes
• Dynamic Service Prototypes

Focus Groups

• Focus Group Checklist
• Recruiting Checklist

Graffiti Wall
Blueprinting
Example: Use of Tools in Service Design Projects

• Public Library
• Academic Library
• Space Analysis
• Customer Journey Map
• Mobile Ethnography
• Service Blueprint

Chapter 5    Analysis and Synthesis

Transcribing
Preparing Data for Coding
Coding
Confirmation
Conclusion: The Write-Up

Further Reading

• Appendixes
• Bibliography
• Index

3D Printing: A Practical Guide for Librarians

Gonzalez, Sara Russell and Beaubien Bennet.  3D Printing: A Practical Guide for Librarians. Rowman & Littlefield, 2016. ISBN: 978-1-4422-5548-7.

Planning and implementing a 3D printing service in a library may seem like a daunting task. Based upon the authors’ experience as early adopters of 3D technology and running a successful 3D printing service at a large academic library, this guide provides the steps to follow when launching a service in any type of library.

Detailed guidance and over 50 graphics provide readers with sage guidance and detailed instructions on:

• planning a proposal
• printer selection tips
• preparing the location
• addressing staff concerns for new service
• developing service workflows and procedures
• managing inevitable disasters
• developing policies
• conducting the “reference interview” for 3D printing
• staff training tips
• outreach activities

This book brings into one place all the guidance you need for developing and implementing a 3D printing service in any library.

Digital Rights Management: The Librarian's Guide

Lemmer, Catherine A. and Carla P. Wale (eds). Digital Rights Management: The Librarian's Guide. Rowman & Littlefield, 2017. ISBN: 978-1-4422-6375-8.

In a world of users that routinely click “I Agree” buttons, librarians may be the lone voice raising an alert to the privacy, use, and ownership issues arising in connection with the design and implementation of digital rights management (DRM) technologies. DRM reflects the efforts of copyright owners to prevent the illegal distribution of copyrighted material – an admirable goal on its face. A common misunderstanding is that DRM is copyright law. It is not. Rather it is a method of preventing copyright infringement; however, if unchecked, DRM has the potential to violate privacy, limit ownership rights, and undermine the delicate balance of rights and policies established by our current system of copyright. All three of these arenas are critical for both librarians and their users.

Reflecting the shift from ownership to access, libraries are increasingly providing access to rights-protected digital content. Libraries strive to provide access to rights-protected content in a manner that protects both the content creator and the privacy of the user. DRM encompasses a variety of technologies and strategies utilized by content owners and managers to limit access to and the use of rights-protected content. Librarians need to understand DRM to effectively enable users to access and use rights-protected digital content while at the same time protecting the privacy of the user.

Designed to address the practical operational and planning issues related to DRM, this guide explores the critical issues and challenges faced by librarians. After reading it, librarians will better understand:

• the digital content rights protection scheme;
• the various DRM technologies and how they are used;
• how to use authentication and authorization standards, strategies, and technologies; and,
• the privacy and security issues related to DRM.

Edited by two librarians who also hold law degrees, this is a best practices guide for front-line librarians on how to best respond to the impact of DRM schemes on collection development, staffing, budget, service, and other library concerns.