Thursday, March 28, 2013
Staff Development: A Practical Guide, 4th ed.
Stewart, Andrea Wigbels, Charlotte Washington-Hoagland, and Carol T. Zsulya, eds. Staff Development: A Practical Guide, 4th ed. Chicago: ALA, 2013. 023.8 Staff 4th ed. ISBN 9780838911495
Since its original publication more than two decades ago, Staff Development: A Practical Guide has remained a respected handbook for supporting one of the libraries’ most important assets: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access for library staff and users alike. This new edition offers unique, state-of-the-art perspectives on such important topics as
· Strategies for building and implementing a staff development program
· Tracking changes through training, including the importance of setting goals and needs assessments
· Refining how staff approaches customer service
· Using instructional design for staff development
This is a volume that every librarian charged with staff development should have at the ready.